“I believe the art of facilitation enables a group to reach an outcome for which they will be fully committed and responsible. I saw that in action through the way Usha facilitated our country-focused strategy session. She played the role of a catalyst, creating the conditions for productive behaviour to develop. She is an active listener, very observant, sensitive to group dynamics and genuinely interested in a co-created outcome.”
Mimmo Di Giacomo, Head of Team - Business Development and New Markets